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Combined Express Shipping Fees & Delivery?
Economy Combined Shipping Fees & Delivery
Damages
Shipping Notifications?
Lost & Misdirected Packages
Is There a Handling Fee?
Economy Package Tracking?


Combined Express Shipping Fees & Delivery?
Small Packages - 0 - 249 Grams: $35.00 USD Med. Packages 250 - 499 Grams: $40.00 USD Large Packages over 500 Grams: $60.00 USD Delivery: 2 - 5 Days (World Wide)

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Economy Combined Shipping Fees & Delivery
Large Packages: $40.00 USD Flat Rate: 1 kilo + Medium Packages: $16.00 USD Flat Rate: 501- 999 Grams Small Packages: $5.60 - $15.00 USD Flat Rate (pending weight at time of checkout). 0 - 500 Grams World Wide Shipping 12 - 14 Days (30 days max).

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Damages
CJI is not responsible for damages at the hands of careless postal workers. Please report damages to your local post office customer service representative.

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Shipping Notifications?
You'll receive a letter of confirmation and a receipt number via Email once your package has been shipped.

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Lost & Misdirected Packages
CJI is not responsible for lost or misdirected packages. However, we will assist you as much as possible to help recover your items. Please be patient. The package more than likely is delayed due to international customs screenings which we (CJI) do not have any control over. The post office will not investigate your case until 1 month after the shipping date. Your package must be missing for a full month before an investigation on their behalf takes place. CJI will pay the investigation fees as an act of good faith. It is our desire to establish and maintain good relations with all customers. If in fact your package is lost, the post - not CJI - will handle the case.

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Is There a Handling Fee?
This service is paid for by Concealed Jewel Inc.

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Economy Package Tracking?
Economy tracking is not available at this time. We will provide updates once the system has been restored.

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Last Updated: 23 Apr 2010 22:31:47 PDT home  |  about  |  terms  |  contact
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